DCDM | Credentials

Banking survey commissioned by a Central Bank in Botswana

This nationwide survey covered 1000 retail customers, 110 corporate customers in Botswana. The survey was geared towards analysis of queuing time in banking halls and at ATMs. There was also a benchmarking study on banking charges and also a study on the policy of disclosure of banking charges.

Vehicle Registration and Licensing system, Department of Road Transport, Botswana (January 1998 – December 2001)

Overseeing the support and maintenance of the Vehicle registration and licensing system of Botswana since 1998. The mission critical multidepartmental project was abandoned by its original consultants when DCDM was requested to intervene. Lack of documentation, communication problems over the wide area network (with some sites at 1000 km from the central server) and poor perfomance of the bug-ridden system made the project a great challenge. A team of networking and Oracle specialist from DCDM has now successfully resolved the problems and upgraded the VRLS to latest technology.

Development of a Social Benefit Payment and Administration System, Ministry of Local Government, Botswana (January 2001 – September 2001)

Project involving development of an Oracle application to pay Social Benefits to over 5,000 Old Age Pensioners, World War II veterans, Destitutes and Orphans across Botswana. The project also involves procuring and rolling out appropriate hardware and networking.

Full Application Development for a Government Ministry in Botswana

- The client server application enables government to make payments to pensioners and other social groups across the country
- We applied RADFrame methodology which ensured total user support and participation
- The application is developed using Oracle Tools.
- Timeliness and comprehensive documentation are the result of our consistent approach

Maintenance of mission-critical legacy application

- The Botswana based client had a degrading legacy application in Oracle with 13 remote stations spread across the country
- We were awarded the maintenance contract for an initial period of two years.
- The number of fault occurrences decreased from dozens in a month to virtually zero after two years.
- Since then the same maintenance contract has been renewed twice over.

Implementation of third party software at a large Government department

- We have been entrusted with managing full implementation of highly specialised application developed by UNCTAD for a large Government department.
- The implementation is carried out using our project management methodology for a period of two years.


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